Building the Backbone of Scalable Life Science Startups

Did you know 55% of startups that fail blame operational inefficiencies? According to Statista, more than half of startup failures come down to one thing: broken or weak operations.

Business Operations (Ops) is the engine that keeps your company running. It’s everything behind the scenes that makes sure your business delivers on its promises— efficiently and sustainably. Strong Ops isn’t just a nice-to-have; it’s the difference between scaling successfully and getting buried under inefficiencies.

This interactive workshop will break down what business operations actually means, why it’s critical for your startup’s survival and growth, and how you can set up a strong foundation early on. You’ll walk away with practical insights on aligning people, tools, and processes to reduce friction, optimize resources, and create value in your business.

Event Speaker

Maria Pienaar Bio-1

Maria Pienaar

Founder
ScaleSpark.ai

Maria is a CxO, Investor and Board Director with extensive experience across investment, operations, product and technology. She has a strong track record in driving revenue growth and operational efficiencies. She has launched over 30 profitable and market-first products and services for Global 100 and startups in different markets globally. She is an Operating Partner with Unicorn Growth Capital, a Fintech VC, Founder of ScaleSpark.ai, an Operations-as-a-Service company, and Founding Principle of First Principles, a US Funding and Market Entry advisory. Prior she served as COO and CTO for Femmar Health Corp (Female HealthTech), co-founded Blue Label Ventures (CVC), CIO at Cell C (Mobile Carrier), and held various roles in Business Development, Product Management and Marketing roles at FinNode (Finnish Accelerator), Lucent, Nokia, Vodafone, Globalstar and other startups.Maria earned her BSc in Electrical Engineering from Pretoria University, South Africa.

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Katie Whitcraft

Co-Founder
ScaleSpark.ai

Katie Whitcraft is an operations expert, entrepreneur, and advisor with 15+ years of experience helping businesses scale through strategic systems and innovation. She is the Co-Founder of ScaleSpark, an Operations-as-a-Service venture, and COO of Foundry 415 Innovation Group, San Francisco’s leading innovation hub. Katie has led cost-saving and growth initiatives across sectors, including reducing operational spend by over $2M and tripling organizational budgets. She advises nonprofits on operational strategy and is the founder of Troubleshoot Productions, an indie film company. Katie holds an MBA from the University of Denver and lives in San Francisco with her energetic dog.

Event Details

Community Event

Thursday, May 8, 2025

09:00 AM - 10:00 AM PT

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09:30 AM - 10:00 AM

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